About us

30 years of dedication to our clients and a fierce passion for assisting the lives of seniors.

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About Comlink Australia

An organisation built on passion & dedication

Comlink Australia is dedicated to helping our clients live fulfilling and meaningful lives. We’re guided by our passion, providing what’s needed and then looking for ways to deliver more. It’s how we started more than thirty years ago, and how we continue today.

Our Mission

Comlink Australia is committed to partnering with you and your family to understand your needs and provide the correct information, services, and opportunities that enrich, enhance, and enable a better ageing experience for you.

We walk the journey of ageing alongside you, assisting you to remain independent and safe within your own home and community.

Comlink Australia’s model of service provides choice in what matters most to you and your family. You have a voice in how your services are delivered, because we put you at the heart of everything we do.

We are on a mission to pioneer a new way forward for what it means to age well in Australia. Through delivery of exceptional client experiences, personalised services that enable independence in the home, and strong connections to local communities we believe we will successfully guide this change.

Care at our core

Our Values

Comlink Australia’s vision is to be the most trusted community and home care provider.

As industry leaders, we use an innovative approach to develop solutions that don’t just benefit the entire community, they also influence aged care policy. We feel truly privileged to do the work that we do.

In support of our mission and vision, we uphold to the following core values:
Our table is round
See the human
The right way, and again
Brilliantly bold
Make a little magic
Watch this short video to learn more about the values we hold dear:
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Raising the bar

Our Commitment to Quality

As an aged care provider, everything we do must meet the Australian Government Aged Care Quality Standards. We take our commitment to comply with these standards very seriously.

In addition to the Government’s standards, Comlink Australia’s own commitment to providing quality services to the community is guided by our core values. We are dedicated to helping people age and live well in their own homes and communities.

We welcome all feedback as an opportunity to keep living up to our commitment. If you would like to provide feedback to Comlink Australia regarding any of our services, please visit the Contact us page to phone or submit your message.

Trusting the future

Our Legacy

Our History

In 1987, a small group of community members founded a much-needed local transport service for older people. Known then as Caloundra HACC, the organisation received funding from the Federal and State Governments. The office stood directly opposite Moffat Beach on the Sunshine Coast – a small single room which housed only two staff members and two desks. No computers, no kitchen, and certainly no grand visions of becoming an Australia-wide health and wellbeing provider.

However, we went further…

We built strong connections with our customers, based on genuine respect and care.

We listened and learned about their experiences and challenges – from living independently to staying socially connected.

We grew.

Our Growth

Inspired by the possibilities, our dedicated team of staff and volunteers came together to reinvent our organisation and our services.

We asked ourselves: “How can we help people of any age go beyond simply living, to living and ageing well?”
Through the combined excellence in our services coupled with world-class research, knowledge and ambition we created an industry-leading community services organisation focused on the big picture and on true innovation.

We called ourselves ComLink and went from providing transport services in one suburb on the Sunshine Coast to offering home care, social support and numerous other support services across Queensland.

Our Future

We are now Comlink Australia, driven by our mission to deliver trusted, quality services that enable our clients to live and age well in their own homes and communities.

Our people actively listen to our clients’ needs and aspirations, going above and beyond at every interaction. With a legacy of delivering excellence in community transport, home care and social support services, we aspire to become Australia’s most trusted community and home care provider.

Our devoted team

Governance / Leadership

We are governed by an exceptional leadership team dedicated to the health and wellbeing of older Australians. This team is committed to providing outstanding solutions to ageing in Australia and strives for excellence in all that we achieve.

Learn more about what drives their individual successes and commitment to Comlink Australia.
Elaine
Jobson

Board Chair

Tim
Robson

Board Director

Chris
Askew

Board Director

Sharee
Webster

Treasurer

Liam
Mayo

CEO & Managing Director

Dirk
Britz

COO

Michael
Goulding

CFO

An inclusive attitude

Embracing Diversity

Everyone deserves to feel safe, accepted and appreciated. At Comlink Australia, our hearts and minds are open. We embrace the diversity of our clients, our staff and our volunteers and we understand that there is strength in our differences.

Australia is widely considered to be one of the world’s most diverse countries. Our population is made up of people from a range of cultural, religious and ethnic backgrounds and reflects diversity in gender, sexual orientation, ability and interests.

Comlink Australia makes sure that our clients have access to support services without any discrimination. We believe in removing barriers that may prevent those in our community from getting the help they need. This includes a Zero Tolerance Policy towards exclusion or discrimination of any kind.

Comlink Australia consciously nurtures a culture that fosters a sense of inclusion. Building relationships with local communities and working together allows us to reflect the diversity of that community and create a genuine sense of belonging.

We take particular care to ensure the inclusion of:

Inclusivity in all aspects

Diversity For Our Clients

Comlink Australia takes the diverse characteristics and life experiences of all people into account when planning, delivering, monitoring and reporting on the services we provide.

Specifically, Comlink Australia ensures that older Australians, their families, carers and representatives:

Will have equitable access to information and services that are effective and appropriate to their needs, taking their personal circumstances into account.

Are respected and supported and have the information, knowledge, and confidence to optimise their use of the care services Comlink Australia offers.

Are included in the development, implementation and evaluation of the services Comlink Australia provides them.

Are treated with respect, dignity and can maintain their identity.

Can make informed choices about their care and services, and how these services support them to live their lives as they choose.

Have the capacity to articulate their ageing and aged care needs and have their diverse characteristics and life experiences embraced.

Have input into the development of services to meet their needs.

Elaine Jobson

Board Chair

“I am passionate about embracing a holistic approach to healthy ageing where movement, good nutrition and a sense of community are recognised as key elements to ageing well. We aim to pioneer a paradigm shift in our industry, redefining the standards of healthy ageing.”

As our new Chair of the Board, Elaine Jobson strategically positions Comlink Australia at the forefront of the healthy ageing sector. With extensive experience in health and fitness, including leading the management buyout of Jetts Fitness, Ms. Jobson brings invaluable expertise to this role.

As we redirect our focus towards becoming an industry leader, Ms. Jobson’s global experience in fostering great cultures and cultivating exceptional leaders will be instrumental in driving ongoing success. Under her leadership, we aim to mitigate the impact of age-related illnesses and create a supportive environment for seniors, promoting physical, mental, and social health.

Elaine’s vision includes a holistic approach to healthy ageing, emphasising exercise, nutrition, and community engagement. With her guidance, we are set to revolutionise healthy ageing, improving the well-being and quality of life for older Australians.

Tim Robson

Board Director

“I’m driven by being involved in effecting positive and meaningful change to people’s lives. I strive to make a positive difference in my community, our country and hopefully one day throughout the world by supporting vulnerable and disadvantaged people and communities.”

Tim is passionate about effecting positive change in people’s lives, from the local to the global level. With expertise in corporate governance for non-profits, he advises senior management and boards, while also supporting the growth of commercial enterprises. Tim’s experience spans large-scale project management, small business development, and providing governance advice to various organisations.

As the Managing Director of a Queensland-based consulting firm, he balances his professional responsibilities with community involvement. Tim serves as an Executive Director for Five Bridges Ltd, a not-for-profit Indigenous organisation, and has held leadership roles in professional and community associations. A member of the Australian Institute of Company Directors and a Fellow of the Institute of Managers and Leaders, Tim holds a Masters in Commercial Law, a Bachelor of Business, and a Diploma of Project Management.

Chris Askew

Board Director

“I am passionate about the role that physical activity and social connection play as part of a proactive approach to promoting healthy ageing. I’m excited to be on a journey with Comlink Australia where we have the opportunity to develop and implement effective, evidence-based strategies that enhance the functional ability, independence, and wellbeing of older adults.”

Chris Askew serves as a Board Director at Comlink Australia, bringing a wealth of expertise as a Professor of Clinical Exercise Physiology at the University of the Sunshine Coast (UniSC). He is an Accredited Exercise Physiologist and has played a leading role in the development of professional standards in Australia and internationally. He leads a research team focused on the prevention and management of functional decline associated with ageing and age-related conditions, including the development of novel and effective rehabilitation strategies for cardiovascular disease.

He has a passion for evidence-based approaches to exercise and physical activity, and his expertise and clinical oversight is invaluable as we strive to be the most trusted choice to enhance the lives of our clients. Working alongside our Board and the management team, Chris is dedicated to promoting physical, mental, and social health among older Australians and playing a crucial role in establishing Comlink Australia as a leader in the healthy ageing sector.

Sharee Webster

Treasurer

“I am passionate about my community and giving back; I love being involved with this organisation whose mission it is to help people to age well in their own homes and communities.”

Sharee Webster, Manager of Holmans in Maroochydore since April 2007, is a Chartered Accountant with a Bachelor of Commerce from the University of Queensland. She holds certifications as a Chartered Tax Adviser from the Taxation Institute of Australia and is a Registered Tax Agent.

In July 2016, Sharee obtained her Diploma of Financial Planning, becoming a licensed Financial Adviser. Specialising in business structures, taxation advice, and Self-Managed Super Funds (SMSFs), Sharee provides strategic tax guidance to private clients, family businesses, and corporate entities.

Formerly Treasurer of the Sunshine Coast Business Women’s Network for six years, she also served on the Board of Directors of the Buderim Community Enterprises Limited, trading as the Buderim Community Bank ® Branch of Bendigo Bank, for six years. Sharee is deeply embedded in the local community and brings a wealth of experience to her role.

Liam Mayo

CEO & Managing Director

“I believe that the measure of the success of a society is how well it ages, how it supports and cares for people as they age. I also believe that this is all about culture, and that Australia needs to reimagine what it means to ages in our homes and in our communities. I am proud to be leading this conversation at Comlink Australia.”

Liam, our CEO and Managing Director at Comlink Australia, is deeply committed to driving meaningful social change. He envisions a future where Australians live and age with dignity and trust, reimagining traditional approaches. Liam’s approachability is evident as he actively engages with clients, families, staff, and volunteers, gathering feedback and fostering a culture of inclusivity.

With a doctorate in sociology, Liam’s expertise in futures thinking and social change has earned him recognition as a sought-after speaker for both corporate and community audiences. He shares his insights through publications and serves as a guest researcher at Radboud University in the Netherlands, a lecturer at the University of the Sunshine Coast, and a Senior Fellow with the Centre for Postnormal Policy and Futures Studies in London. Liam’s personable leadership style and dedication to collaborative decision-making make him a trusted advocate for positive change within our organization and beyond.

Dirk Britz

COO

“I am motivated by knowing people feel safe. With respect to the aged care sector, this safety aspect aligns with the power that community-connection provides elderly people. I am proud that Comlink Australia’s services discourage isolation and loneliness, instead promoting opportunities for elderly members of our community to remain living their best lives as independently as possible.”

Dirk Britz, our Chief Operating Officer at Comlink Australia, is a seasoned leader renowned for his achievements in the health, wellness, and fitness sectors. Passionate about fostering high-performing teams and driving innovation, Dirk is dedicated to empowering individuals to lead healthier, more fulfilling lives. Throughout his career, he has championed positive change, guiding professionals to reach their full potential and creating dynamic, motivated teams. 

With a solid academic background including a BA in Human Movement Science and Business Management from the University of the Free State, Dirk combines his expertise in operations management with a deep understanding of human potential. His qualifications from the Australian Institute of Company Directors and Harvard Business School further enrich his strategic approach. Dirk’s commitment to Comlink Australia’s vision of supporting clients to live and age well aligns perfectly with his belief in the importance of health and wellness across all generations. 

As COO, Dirk’s compassionate leadership drives our organisation’s mission forward, ensuring we achieve our goals while making a positive impact in our clients’ lives and communities.

Michael Goulding

CFO

“I am motivated most by ensuring a thriving Comlink Australia exists sustainably for many years to come. I greatly appreciate the importance of independence, personal dignity and choice as we age, and believe the delivery of Comlink Australia’s compassionate, reliable and effective care and transport services to our elderly community is a necessity”

Michael is an accomplished Chief Financial Officer and Corporate Services Manager with a proven track record in the hospital, health, and aged care sectors. With years of hands-on experience, Michael has honed his expertise, becoming a valuable asset to Comlink Australia.

As our CFO, Michael leverages his proficiency in data modelling and business intelligence to drive organisational growth and efficiency. His keen eye for budgeting ensures optimal resource allocation, leading to improved financial performance.

Armed with a Bachelor of Science (BSc) (Hons) in Finance and Accounting from The University of Salford, Michael navigates complex financial landscapes adeptly. His risk management skills safeguard the organisation, while his ICT proficiency ensures seamless technology integration for operational productivity. Michael’s commitment to supporting his team and collaborating with stakeholders ensures regulatory compliance and secures funding for future growth.

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Deborah Dixon

Executive Client Services

“I am inspired to pioneer a new way forward, challenging the way we think about aged care, and inviting you to reimagine a world class system for ageing in place. To lead with grace, creating environments where true participation can co-author our new story together”

Deborah is a dynamic leader driven by a passion for making a meaningful impact in people’s lives. With extensive experience in operations management, business transformations, and strategic programs, she continuously achieves success. Deborah’s strategic insight enhances workplace productivity and fosters exceptional quality of life outcomes for clients. 

With over a decade of leadership in community aged care services, Deborah’s journey began with a genuine desire to forge meaningful connections with elderly Australians. As a compassionate advocate, she believes in dignified aging, ensuring access to the highest standard of care for every individual. Deborah envisions a future where older Australians are empowered, independent, and connected, living their best lives to the fullest.