How we support diversity

Striving to work together and building relationships with local communities allows us to uphold corporate and social responsibilities. Comlink Australia will ensure that the clients we support have access to services without any discrimination.

The diversity of our communities includes:

  • people’s age
  • sexuality
  • culture
  • socio-economic
  • background
  • geographic spread
  • Aboriginal and Torres Strait Islander people
  • Culturally and Linguistically diverse people
  • people who live in rural and remote areas
  • people with mental health problems
  • people living with cognition impairment including dementia
  • people with a disability
  • parents separated from their children by forced adoption
  • care-leavers
  • the homeless or risk of becoming homeless,
  • and veterans

Employee Diversity Training

Employees receive training around Diversity including who the different groups are that comprise the diverse populations in the communities we serve. This enables a better understanding of the Rights and Responsibilities of these groups and how we can ensure they receive equality in all that we do.

Comlink Australia employees and volunteers are aware of and adhere to the following imperatives, which are based around equity of access and outcome, empowerment, inclusion, quality, and capacity building.


Diversity for our clients

Comlink Australia will embed the diverse characteristics and life experiences of all people in planning, delivery, monitoring and transparent reporting. Specifically, aged people, their families, carers and representatives:

  • will have equitable access to information and services that are effective and appropriate to their needs, taking into account their personal circumstances
  • are respected and supported and have the information, knowledge, and confidence to optimise their use of the care services Comlink Australia offers
  • are included in the development, implementation and evaluation of the services Comlink Australia provides them
  • are treated with respect, dignity and can maintain their identity
  • are able to make informed choices about their care and services and how these services support them to live their lives as they choose
  • have the capacity to articulate their ageing and aged care needs and have their diverse characteristics and life experiences embraced; and
  • have input into the development of services and the workforce to meet their needs

Latest from Comlink Australia

View our helpful articles and resources relating to ageing, health, wellness and community services. By sharing our experience, knowledge and research we hope that everyone is as informed, confident and inspired as they can be.