Why choose a Home Care Package with Comlink Australia?
Freedom, flexibility and choice
With Comlink Australia, we make sure our services are tailored to meet your individual goals, preferences and needs.
Dedicated case managers
Your dedicated case manager is available to respond to your needs promptly.
Flexible support for your needs
Experienced staff to assist you with your individualised supports that are flexible and move with your changing needs.
Familiar faces with warm smiles
Comlink Australia make an effort to ensure consistency in the staff that come to your home so that you’re seeing familiar faces.
Care, trust and companionship
Take comfort knowing you have people you know and trust to help you around the house so you can remain independent.
People you look forward to seeing
Our staff genuinely want to help, so it’s no wonder that 100% of surveyed clients said they felt that Comlink Australia staff treated them with respect.
How does a Home Care Package work?
There are four levels of Home Care Packages to meet a person’s specific care needs, including personal care, support services, transport, clinical care and allied health services. The four levels of a Home Care Packages include:
Level 1
Basic care
Services for basic care are suited for those who require short term help at home, for example after a setback (e.g. a fall). Clients on level one where HCP budget is fully allocated can access additional episodic or short term Allied health, Therapy or Nursing services. They can also access additional planned respite services, as well as additional CHSP services on an emergency or short term basis.
Level 2
Low-level care
Services for low-level home care are suited for those who require regular assistance and support at home. Regular support services are available across social, physical, medical, psychological as well as low level complex vulnerabilities.
Level 3
Intermediate care
Services for intermediate-care are suited for those who require frequent assistance and support at home. Frequent support services are available across social, physical, medical, psychological as well as moderate level complex vulnerabilities.
Level 4
High-level care
Services for high-level care are suited for those who require full-term assistance and support at home. Full-term support services are available across social, physical, medical, psychological as well as high level complex vulnerabilities.
Calculate the perfect Home Care Package for you
Want to know how much your home care package may cost? Choose the level of care you require and the services you need, and we’ll give you an upfront cost estimate.
Available services
Allied Health
Physiotherapy
Health promotion to injury prevention, and rehabilitation by means of massage, heat treatment and exercise.
Occupational Therapy
Aids to enable people to participate in the activities of everyday life.
Podiatry
Treatment, prevention and management of diseases, defects and injuries of the foot, ankle and lower limb.
Exercise Therapy
A plan of physical activities designed and prescribed for specific therapeutic goals to assist in the restoration of physical function.
Massage Therapy
Massage therapy involves a trained therapist manipulating the body’s soft tissues to improve health and wellbeing.
Speech Therapy
Treatment to assist people who may have barriers in their communication skills or difficulty with swallowing solid foods.
Clinical care
Wound Care
Clinical care services that provide assistance in the repair of physical damage to the body’s skin or mucous membrane.
Medication Assistance
Assistance with administering your prescribed medication, safely and effectively.
Catheter Care
Assistance with catheter management, including monitoring urine output, and cleaning or replacing catheter equipment.
Diabetes Management
Provide assistance to manage your diabetes including training, monitoring and identifying the warning signs.
Enteral Feeding
Assistance with enteral feeding, when normal food consumption via the mouth is not possible.
Domestic assistance
Vacuuming
Providing assistance to you to ensure your floors are cleaned to the hygienic level you require.
Mopping
Ensuring your wet areas are cleaned appropriately using hot water and cleaning products.
Cleaning Bathrooms
Providing assistance to ensure your bathroom and toilet areas are cleaned to the hygienic standard you require.
Window Cleaning
Using cleaning products to clean the inside of your windows and remove any dust and markings on glass.
Laundry
This may include assistance with washing, drying, ironing and changing bed linen.
Meal Preparation
Assistance with food shopping, preparing meals, cooking meals and feeding if required.
Home maintenance
Repairs to your home
We can assist with general home repairs and maintenance such as fixing taps, oiling door jambs and repairing holes in walls.
Gardening
Assistance with weeding, pruning, edging, mowing and the removal of rubbish.
Home modification
Handrails
The installation of handrails may provide assistance for you to move around your home safely.
Ramps
The installation of ramps may assist with areas normally required to climb steps, particularly for those who are unsteady on their feet or use a mobility aid.
Changing Lightbulbs
Providing assistance to change your lightbulbs in a safe manner.
Personal care
Grooming
We can assist with grooming including hair, makeup, dressing and shaving.
Showering
We can provide assistance with your hygiene needs, including bathing and showering.
Toileting
Assistance is available to ensure you are able to access a toilet as required, including hoists and toilet aids.
Skin Integrity
Hydration techniques and diet, including the use of topical creams for moisturising.
Mobility & Dexterity
Assistance with mobility & dexterity aids, including hoists and other strategies such as therapy and exercise.
Social support
Companionship
We can provide companionship to you either in a one on one or group setting – the choice is yours.
Accessing Support Groups
Access to the support groups you have interest in, including the provision of transport and companionship to attend.
Recreational Activities
Regardless of your hobbies and passions, we will ensure you have the ability to access these.
Specialist care
Spiritual Care
We will ensure your spiritual needs are met by providing access to participate in any manner you choose.
Dementia Care
We will provide dementia related support to you and your loved ones, including respite as required.
Interpreter
We have access to qualified and professional interpreter services that are available to you as required.
Counselling
Assistance is available to help you source an appropriate counsellor and gain access to the counsellor through transport and accompanied options.
Palliative Care
We are able to provide the necessary care to you in your home, regardless of what stage of life you are in.
Already on a Home Care Package?
Transfer your package to Comlink Australia today. We’ll take care of the entire process, and it won’t cost you a thing.
Make an enquiry about Home Care Packages?
How can I access services with Comlink Australia?
Recognising you need a little help and reaching out for it can be daunting. We simplify the requirements and bring the opportunities to you, making the whole process a lot easier.
To access our aged care and community care services, you will need to be registered and assessed by the Australian Government’s centralised contact centre known as My Aged Care. If you are not currently registered, we can help you through this process. Call Comlink Australia today on 1300 761 011 to speak to one of our friendly staff, or visit our Frequently Asked Questions to learn more.
- Recognise you need assistance
- Register with My Aged Care with the help of our friendly staff
- Join the Comlink Australia family and find the right kind of assistance to suit your needs
Don't take our word for it
See the difference we have made
"We heard many good things about Comlink Australia Home Care services before signing up. We are so glad to be a part of the Comlink Australia family."
Read the full storyValma & John
Home Care clients
"Comlink Australia staff are marvellous. The Home Care team visiting me and the drivers are so wonderful. "
Read the full storyPatsy
Home Care Client
"Comlink Australia have made such a difference to our lives. Without them, Bob would be in a nursing home or in care."
Read the full storyJeanette
Home Care package client
